A&M Supply Corporation - Online Ordering

General Policy

New Accounts

A&M Supply is happy to offer many ways to purchase materials. We can process a properly signed and completed credit application which will allow you to purchase with terms. While the application is being reviewed or if you elect not to apply for terms, you may purchase on a COD basis.

Payment

Payment for purchase may be made with a company check, cash or credit card (Visa, MasterCard or American Express).

Product Availability

A&M offers an extensive array of products at all our warehouses, however, we can not guarantee that we will have every product in the quantity you need at all times. We will make every effort to fill your order using all of our resources. Products within our catalog may change without notice, so please call your local branch for most current availability.

Special Orders

To ensure we process your special order requests correctly, we ask for you to approve the non-stock special order using the customer acceptance form, your written purchase order or by placing an order online. Your request will require a pre-payment prior to ordering. There are no returns on these items.

Pricing

A&M Supply offers competitive pricing, but due to the fluctuating material markets, we may change our pricing without giving prior notification. Special quotations may be given for a specific quantity, for a specific period of time. Prices do not include any present or future sales, use, excise, value added or similar tax. Where applicable, all such taxes shall be paid by the Customer. Customer must furnish evidence of exemption, if applicable.

Delivery

All materials delivered must be examined and inspected by the purchaser and/or his representative upon receipt. For all materials examined and inspected, any claim of shortage and/or damage must be made at time of delivery. Where purchaser and/or his representative can not examine and inspect material upon receipt, any and all claims must be made within three (3) working days of delivery. Any claims made after the prescribed time period shall not be honored.

Common Carrier Claims

A&M Supply is not liable for any loss or damage in-transit by the carrier. Damage or shortages must be noted upon receipt and be countersigned by the the carrier's agent. A&M Supply will provide reasonable information for the buyer to establish a Customer's claim against the carrier. Any claim must be made before any part of the material has been changed from its original condition.

Return Goods

Material may be returned with prior authorization from A&M Supply. A&M Supply will only accept material for credit that is currently stocked, in as sold condition and packaging within 30 days from the original purchase date. Credit will be issued after inspection of material. All unauthorized returns will be denied a credit. Items that are ordered to your specification cannot be returned; this includes non-stock, special order and order as needed items. Returns other than defective material or shipping error, will be subject to a minimum 25% restocking charge. All returns are for material credit only and must be shipped "Freight Prepaid" if shipped via common carrier.

Taxes

Unless otherwise noted, prices do not include any present or future sales, use, excise value added or similar tax. Where applicable, all such taxes shall be paid by the Customer. Customer must furnish evidence of exemption, if applicable.